Accessibility Statement

Our Commitment

BK Dental is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We strive to comply with the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.

Conformance Status

Our website is designed and developed to align with WCAG 2.0 Level AA where reasonably possible. We undertake regular reviews and accessibility audits to identify and remediate barriers.

Accessibility Features

• Semantic HTML, descriptive headings, and ARIA landmarks for screen readers.
• Keyboard navigation with a visible focus indicator and a skip-to-content link.
• Alternative text for informative images.
• Sufficient colour contrast for body copy and interactive elements.
• Responsive layouts that work across devices and assistive technologies.

Accessible Customer Service

In our offices, we welcome the use of assistive devices and service animals, provide alternative formats on request, and train our team in AODA-compliant customer service practices.

Feedback & Requests

We welcome feedback on the accessibility of our website and clinics. If you encounter a barrier or would like to request information in an alternative format, please contact us:

• Email or phone via our contact page.
• By mail at either of our clinic addresses.

We will respond to feedback within a reasonable timeframe and provide accessible formats and communication supports upon request, free of charge or at no more than the regular cost charged to others, in consultation with the requesting individual.

Multi-Year Accessibility Plan

BK Dental maintains a multi-year accessibility plan in compliance with the AODA Integrated Accessibility Standards Regulation. A copy is available on request through our contact channels.